Term and Conditions

Last updated: [Insert Date]

Welcome to Outlet Desks Tables Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website deskstables.com and all purchases made through our online store. By accessing our site and making purchases, you agree to be bound by these terms.

1. Our Educational Focus

Outlet Desks Tables Store specialises in providing high-quality classroom furniture and educational equipment to schools and educational institutions worldwide. Our products are designed specifically for educational environments, ranging from early years settings to secondary schools and colleges.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information about your institution
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorised use of your account

2.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Make false or fraudulent orders
• Attempt to gain unauthorised access to our systems
• Use our products for purposes other than their intended educational use

3. Products and Services

3.1 Product Descriptions

We take care to ensure our product descriptions are accurate, but:

• Images are for illustrative purposes and may show optional accessories
• Minor variations in colour or finish may occur
• Dimensions are approximate

3.2 Product Availability

All orders are subject to availability. If an item becomes unavailable after you place your order, we will notify you and offer alternatives or a full refund.

3.3 Special Order Items

Custom or made-to-measure items (including bespoke classroom desks and storage solutions) cannot be cancelled or returned once production has begun.

4. Ordering and Payment

4.1 Order Process

The ordering process consists of:

1. Adding items to your basket
2. Providing delivery and billing information
3. Reviewing and confirming your order
4. Making payment
5. Receiving order confirmation

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal
• Institutional purchase orders (for approved educational clients)

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to material cost changes or supplier price adjustments.

5. Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

5.2 Shipping Options

Service	Carrier	Cost	Delivery Time	Tracking
Standard Shipping	DHL or FedEx	£12.95	10-15 business days after dispatch	Full tracking included
Free Shipping	EMS	Free (orders over £50)	15-25 business days after dispatch	Basic tracking included

5.3 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Please contact us before ordering if unsure about delivery to your location.

5.4 Delivery Issues

You must:

• Inspect deliveries immediately upon receipt
• Report any damage within 48 hours
• Provide photos of damage and packaging if making a claim

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery, provided:

• The item is in original, unused condition
• All tags and packaging are intact
• You have the original receipt or proof of purchase

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Classroom chairs and seating (including Classroom Chairs, Classroom Swivel Chairs, Chairs & Seating, and Chairs & Stools)
• Early Years Furniture requiring professional installation
• Custom-ordered or made-to-measure items

6.3 Return Process

1. Email [email protected] with your order number and return details
2. Wait for our Return Merchandise Authorization (RMA)
3. Repackage item securely in original packaging
4. Ship to our warehouse using a trackable service
5. Await inspection and refund confirmation

6.4 Refunds

Refunds:

• Are processed within 5-7 business days of receiving your return
• Exclude original shipping fees (unless return is due to our error)
• Are issued to the original payment method

7. Intellectual Property

All content on our website, including:

• Product designs
• Images
• Text
• Logos

are the property of Outlet Desks Tables Store or our suppliers and are protected by intellectual property laws. You may not reproduce, modify, or distribute any content without our express written permission.

8. Liability Limitations

8.1 Product Use

Our products are designed for educational use in appropriate settings. We are not liable for:

• Improper use of our products
• Failure to follow assembly or installation instructions
• Modifications made to products after delivery

8.2 Website Use

We strive to maintain accurate information but cannot guarantee:

• Uninterrupted access to our website
• Freedom from errors or viruses
• Accuracy of all product information at all times

8.3 Maximum Liability

Our maximum liability to you for any claim relating to these terms or your use of our site shall not exceed the purchase price of the products in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Business Hours: Monday-Friday, 8:30 AM – 5:00 PM GMT
Address: 54 Unit 33, St Nicholas Market, Bristol, GB BS6X 1CL